To help assuage any doubts with timing of our clients' shoots, we have come up with a new payment structure we hope will help our clients firm up their project, and make sure that we are available when they need us. This payment structure will be in place until the restrictions are lifted or there is an end in sight.
To guarantee our availability for our clients at the time that they need us, we take a booking retainer when the project is agreed upon, which normally is 50% of the estimated total, and is non-refundable. If the date must change, it can be applied to the new date.
We are aware of a few things that are happening right now in businesses:
Businesses are reviewing their marketing plans, and revisiting all their great ideas that they've had percolating but been too busy to address;
Timing of things is highly uncertain; and
Cash flow is uncertain.
To address those issues, our temporary policy on our booking retainers is as follows:
The initial amount will be 25%, with a second 25% due approximately two weeks before the projected shoot date once it is certain we can do it;
As before, it is still non-refundable;
It is fully transferable: in that the date can be changed, as can the service
The scope of the project is flexible - i.e., if the project shrinks, the final invoice will be adjusted accordingly.
So while this is a time of great uncertainty, we hope by this change to help our clients realize some dreams they've been thinking of for ages! And encourage people to think out of the box. We are happy to brainstorm with you and come up with some amazing projects that can propel your business forward after this is all over.